AMAZING customer service! I believe the gal that saved my necklace and charm was Amanda? Super sweet gal from Wisconsin! Thank you once again for your advice and making my necklace shine again!
They handled all my problems and even fixed some jewelry for my wife. No charge
very misleading. Eric the sales associate will tell you anything to get a sale. And to future customer don't let them push the kay card on you. Its only interest free for 12 months if you put 20% down.
This store cannot be trusted. We put in a ring for repair. They did a lousy job for way too much money. I had it repaired again on VA to fix this store's work. As an aside I had the ring appraised. The last time we'd had the ring appraised was in 1995 in MA. The 2015 appraisal stated that the ring was now .24 carat less than in 1995 as well as being 2 levels less in clarity. The only time that ring had been out of our house was when it was at this Kay store & it loses a 1/4 carat & clarity. They cannot be trusted.
Kay Jewelers is a US Jewelry Store based in Naples, Florida. Kay Jewelers is located at 1808 Tamiami Trl N, Suite K-12, Naples, FL 34102, USA.
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