Beautiful High quality workmanship. I love this family owned store and the long history behind them. I've always received great customer service along with lovely pieces of jewelry:)
POOR CUSTOMER SERVICE
I took my wife’s wedding ring in to replace the broken ring guard. I told Beth that I wanted the new guard to be soldered, not lasered. She said it would take 7 days, I asked if it could be done sooner & She said she would try and call me. A week later I got a message that the laser was broken and it would take longer. I went in, picked up the ring & told them I had specifically asked not to laser it. He said If I had asked, it would have been ready in 2 – 3 days.
John and Jennifer are great people to work for! Very honest and friendly , great staff !!
The quality is amazing
I love this place. They have so many beautiful and unique pieces. The people are knowlegeable and friendly - (they offer to clean your jewelry while you are browsing!) I've had jewelry repaired here - and they do a great job.
William Phelps Custom Jeweler is a US Jewelry Store based in Naples, Florida. William Phelps Custom Jeweler is located at 4380 Gulf Shore Blvd N #812, Naples, FL 34103, USA.
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