I would give them a -100 stars if I could. Do not have your car serviced at Naples Nissan. They do not honor the priced disclosed on the website, regardless of confirmation and pricing. When I scheduled my appointment online I selected the 30k service for $189, when I dropped off my car I was told that wasn't the price and the actual price was $399, made me feel like I was crazy.
I recently returned for my 2nd visit to Naples Nissan while staying in Naples and had another terrific experience. Manuel was my service associate. He was extremely professional and friendly. While I was there for a routine oil change, they discovered a problem with the battery and replaced it under the warranty. It’s also a great touch that they provide a complimentary cleaning of your car inside and out with your service. This is an excellent Nissan location!
I have reached out to Oscar Campos and Aaron Walker, they have both ignored me.
This was the easiest car purchase I've ever experienced. Isaiah was an excellent salesman, he offered options that helped me make the best buying decision and George in finance got me an amazing deal with a fantastic interest rate. I can not recommend them enough to do justice to their high level of customer service.
I walked in the day after an accident just to look around and didn't think I was going to find a car. When I was on the lot looking around, Sean came up to me asking if I needed help so I asked to drive the car. He was very polite and attentive to my needs and wants throughout the entire process. Not only would I recommend Naples Nissan, but I would recommend Sean Cleland as a sales rep. He's great and I walked out with a car the same day at a good price.
LouAndrew and Erik were both very good when dealing with my husband and I. We took our 2 year old with us to purchase a car. When we arrived they treated us like we were family. When my daughter became hungry they gave her and us some food and offered us drinks on many occasions. I'm so pleased with the purchase I have made. We reached a very good deal and we are happy with our choice. I recommend this dealership.
After I went back online I saw what I had originally scheduled and the price was in fact $189. I contacted the service manager but does not care whether you are satisfied with your experienced or the honesty/integrity of the service.
Stay away from this place.
Naples Nissan is a US Car Dealer based in Naples, Florida. Naples Nissan is located at 3640 Pine Ridge Rd, Naples, FL 34109, USA.
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