The worst lamest facial I have ever had! The "reflexology" consisted of pressing on my hands and feet. No methodology whatever, which is very important to your reputation when doing a facial. I left feeling like I needed moisturizer my skin hurt and was red. When doing my massage and it felt like there was sand all over my face. So unprofessional it was crazy! ~ I am a licensed and real aesthetician writing this review.
Groupon customers are treated like second class citizens. You are immediately insulted when completing paperwork while a special flyer is clipped to the sign in form for you cheapos educating you on how to tip. They are kind enough to remind you that you are getting a great deal but you should tip based on the percentage of the original price. But wait there's more. When I asked for change for a 20 she replied taking a gasp "let me see if I have change"...(recognizing the $20 tip bullying at sign up didnt work) how rude. Especially considering our groupon was for a hot stone massage which we didn't receive and we were told to our face that when we scheduled it that we didn't inform them of the hot stone. So at this point I thought $15 per masseuse was respectable out of courtesy although I was fuming since we didn't receive what we had paid for! She couldn't even own up to their mistake but instead pushed a membership. This experience was so out of control and comical, at this point I thought I was on a hidden camera show that intentionally pushes your buttons. Oh did I mention the massage was for 45 minutes? I'm use to the 60 min massage cut down to 55 or 50 minutes, you know how it goes but geez. Maybe that's why they leave you there without informing you they are finished, because while you're laying there for an additional 10 minutes wondering if someone's coming back you've lost track of time.
Excellent service, attentive personnel, professional, reasonable prices
I have been going to AiSpa Wellness since the day it opened. I never use anyone else to do my facials or my eyelash extensions. Ai, the owner is the only person I go to. She always makes me feel so good after my appointment. I also do microdermabrasion to help my redness and my scarring on my face. This place is the best!!
I saw this place on Groupon. What a JOKE. They offered reflexology with a facial. My goldfish could have done "reflexology" better than this pathetic foreigner who barely spoke and did not understand English. No way they are licensed professionals. She appeared to have ZERO training, or education. Her facial was completely pathetic, there was no routine and what felt like sand left and massaged into my skin. They could not have cared any less. This was NO discount. It was nothing but an upsetting experience. DO NOT BOTHER, THEY TRULY ARE HORRIBLE.
Aispa Wellness is a US Hair Care Studio based in Naples, Florida. Aispa Wellness is located at 2700 Immokalee Rd #8, Naples, FL 34110, USA.
Please contact with Aispa Wellness using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Aispa Wellness opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hair Care Studio in Naples