Response from them as of 02/01/2017 can be seen below.
Coming to Naples for over 30 years and could not find a single bite of quality pastry. And then came Grain de Cafe. Highest International level of baking. Bravissimo.
Food was good, French toast was awesome, service delivered in matter of fact manner.
There is no excuse for having a rude wait-staff, nor inconsistency in your baking. Blaming crowd level, or blaming your wife is neither clever, nor graceful.
We had a very good moment at Grain de Café. I recommend the pastries which were delicious, the food is very tasty and fresh as well. Perfect when it's hot outside and you're looking for fresh food. The French atmosphere is pleasant. I recommend for all people coming to Naples!
Friendly place where you can feel the french atmosphere of parisian bistrot. It was a pleasure to discuss with the staff and taste french pastries with a coffee. We come back when we can ! Well done !
It's hard to say anything about Grain De Cafe. On the surface they look nice and they gained my interest, but aside from slightly overpriced-underwhelming pastries, there isn't much here. The ownership doesn't seem pleasant or supportive. I came here to the reviews of this place, curious of what other people thought and saw that the owner has lurked review sites, ready to scold anyone that doesn't give him a perfect score. sad.
At the drop of a hat, he attempts to throw passive aggressive apologies and states that previous comments were from the previous owner instead of trying to understand the complaint. Laughable.
I enjoyed the coffee, but it was a bit sour.
No stars
-I am not interested in hearing any response or rebuttal from this location. I do not doubt it will be filled with complaining, false-statistic flinging, and deflecting. If you want people to leave good reviews, don't be so unreasonably unkind to those sharing their stances on your coffee-to-go shop.
No doubt this review will be met with disgusting accusations of racism, abuse, or that the complaint is unfounded because this shop is somehow above reproach. You're not.
As you can see, their inability to take criticism is apparent. I can only hope the respondent grows as a person because this is sad.
M. Remenyi
Grain De Cafe is a US Cafe based in Naples, Florida. Grain De Cafe is located at 8803 Tamiami Trail N, Naples, FL 34108, USA.
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